Privacy Policy
Freecaster — Last updated: March 26, 2026
1. Introduction
Freecaster("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the Freecaster Shopify application.
By installing and using Freecaster, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Shopify Store Data
When you install Freecaster, we access the following Shopify store data through Shopify's OAuth API, with your explicit permission:
- Product information (names, SKUs, inventory levels)
- Order history (for demand forecasting calculations)
- Vendor information (for purchase order creation)
- Shop information (name, currency, timezone)
- Metafields (used to store app configuration)
2.2 Session Data
We store session tokens in our database (hosted on Supabase) to authenticate your access to the Freecaster dashboard. Session data includes your Shopify store URL and access tokens required to connect to the Shopify API.
2.3 Usage Data
We may collect non-personally identifiable usage data to improve the app, including feature usage patterns and performance metrics.
3. How We Use Your Information
- Demand Forecasting: Analyzing your order history to generate inventory forecasts
- Inventory Alerts: Monitoring your inventory levels to trigger alerts based on your thresholds
- Purchase Orders: Creating and sending purchase orders using your product and vendor data
- Email Notifications: Sending inventory and alert notifications to your designated email address
- App Improvement: Understanding how merchants use the app to improve features
4. Third-Party Services
We use the following third-party services:
Shopify
The Shopify platform and Billing API. Shopify's privacy policy governs their handling of your data. See Shopify Privacy Policy.
Railway
Our application server is hosted on Railway. Railway handles infrastructure but does not access your Shopify data directly.
Supabase
We use Supabase (hosted PostgreSQL) to store session tokens and app configuration data. Data is stored in encrypted databases in the US.
5. Data Retention
We retain your data for as long as your store has Freecasterinstalled. When you uninstall the app:
- Session tokens are deleted immediately
- App configuration data is deleted within 30 days
- We do not retain copies of your Shopify product, order, or customer data after uninstallation
6. Data Security
We implement industry-standard security measures to protect your data, including:
- HTTPS encryption for all data in transit
- Encrypted storage for session tokens and API keys
- Regular security updates and patches
- Access controls limiting who can access production data
7. Your Rights
You have the right to:
- Access: Request a copy of the data we hold about your store
- Deletion: Request deletion of your data by contacting us or uninstalling the app
- Correction: Request correction of inaccurate data
8. Children's Privacy
Freecaster is a business tool intended for use by merchants. It is not directed at children under 13 years of age, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of Freecaster after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
Contact: Contact form
App: Freecaster on the Shopify App Store